Cookie Business Plan Template

Written by Dave Lavinsky

Cookie Operations Plan

The operations plan for Cady’s Cookies is as follows:

Operation Functions:

  • Cady Calhoun will be the store owner, operator, and lead baker. Cady will solely run and operate the store, take customer orders, train other bakers how to bake her famous recipes daily, inventory, place ingredient orders, and be in charge of social media.
  • Two to three part-time bakers will alternate helping Cady during the hours of operation. They will assist with baking, packaging of cookie boxes, display, and customer service.
  • Cady will develop and manage all social media and website duties herself. She built the website using a free service and created free Facebook and Instagram social media accounts. Cady will also pay for targeted social media ads, which she will also develop herself.



Cady’s Cookies aims to open in the next 6 months. The following are the milestones needed in order to obtain this goal.

7/1/202X – Execute lease for prime location at busy intersection and finalize architectural design of cookie shop.

7/2/202X – Begin construction of cookie shop build-out.

7/15/202X – Start of marketing campaign with social media; finalize website design.

8/2/202X – Final walk-thru of completed cookie shop build-out.

8/10/202X – Hire team of bakers.

8/11/202X – Order initial product inventory needed for all cookie flavors.

8/13/202X – Employee baking training and customer service begins.

8/20/202X – Grand Opening of Cady’s Cookies.