Ecommerce Operations Plan
The following will be the operations plan of TrendyFit.com.
Operation Functions:
- Devon Ming will be Owner and CEO of TrendyFit.com. He will be in charge of strategy, growth, product design, and dropshipper communication.
- Two Customer Service Representatives to answer customer calls, emails, returns, and any other customer issues.
- Team of three Creative Designers to develop the website, social media posts, photography, SEO, and targeted ad campaigns on social media sites.
- TrendyFit.com will have an agreement in place with a dropshipper who will fulfill all product orders and ship them directly to the consumer. TrendyFit.com will not have its own warehouse, all product inventory and shipping will go through the dropshipper.
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Milestones:
TrendyFit.com will have the following milestones completed in the next six months.
6/1/202X – Finalize agreement with dropshipping company for them to receive orders directly from TrendyFit.com website, fulfill them, and ship straight to consumers.
6/10/202X – Hire team of Creative Designers to begin design work on the TrendyFit.com website and social media platforms.
7/15/202X – Begin social media campaign for TrendyFit.com.
8/1/202X – Recruit team of brand ambassadors.
8/15/202X – Hire team of Customer Service Representatives.
9/1/202X – TrendyFit.com website officially launches and goes live. Customers are now able to place orders on TrendyFit.com.