Dry Cleaning Business Plan
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We have helped over 1,000 entrepreneurs and business owners create business plans and many have used them to start or grow their Dry Cleaning companies.
Below is a template to help you create each section of your Dry Cleaning business plan.
Executive Summary
Business Overview
Oleson Cleaners is a new dry cleaner located in the heart of Phoenix, Arizona. Our mission is to provide high-quality dry cleaning services that are environmentally friendly. Unlike our competitors, we don’t use any toxic chemicals in any of our services. We use environmentally friendly solvents to keep our customers’ clothes in perfect condition without harming the environment. We aim to be one of the finest dry cleaning businesses in the area and guarantee that every garment will be in better condition than when the customer dropped it off.
Oleson Cleaners is headed by its founder, Jacob Oleson. He has worked at a local dry cleaner for ten years as an Assistant Manager. His experience at this job has given his extensive knowledge of the industry, dry cleaning techniques, and customer service. As a manager, he also gained in-depth knowledge and experience in the operations and management aspects of running a business. He also holds a degree in Business Administration.
Product Offering
We are a local dry cleaner that provides dry cleaning services for individuals living in or near Phoenix, Arizona. We can clean any garment that requires dry cleaning, including suits, gowns, other professional wear, and household fabrics (such as table linens and sheets).
Our services are priced on a case-by-case basis, depending on the quantity and type of fabric that needs to be cleaned. Customers can call our business or check out our website to get a quote.
Customer Focus
Oleson Cleaners will target all individuals in the Phoenix area that need dry cleaning services. Specifically, it will target men and women living in the area, busy parents, and anyone else who has garments that require dry cleaning. The company will also target tourists or business professionals in the city who need a fast and efficient dry cleaning. No matter the customer, Oleson Cleaners will deliver the best service and convenience.
Management Team
Oleson Cleaners is headed by its founder, Jacob Oleson. Jacob has worked at a local dry cleaner for ten years as an Assistant Manager. His experience at this job has given his extensive knowledge of the industry, dry cleaning techniques, and customer service. As a manager, he also gained in-depth knowledge and experience in the operations and management aspects of running a business. In addition to his experience, he holds a degree in Business Administration from Arizona State University.
Success Factors
Oleson Cleaners will be able to achieve success by offering the following competitive advantages:
- Location: Oleson Cleaners’ location is near the center of town, giving us access to commuters, local office workers, and nearby residents.
- Management: Our management team has years of business and industry experience that allows us to market to and serve customers in a much more sophisticated manner than our competitors.
- Environmentally-friendly services: Oleson Cleaners is committed to providing dry cleaning services that are nontoxic and environmentally friendly. We are the only dry cleaner in the area that is committed to providing these services.
Download the Dry Cleaning business plan template (including a customizable financial model) to your computer here <–
Financial Highlights
Oleson Cleaners is currently seeking $400,000 to launch. The capital will be used for funding capital expenditures and location build-out, hiring initial employees, marketing expenses, and working capital. Specifically, these funds will be used as follows:
- Store design/build: $150,000
- Three months of overhead expenses (payroll, rent, utilities): $150,000
- Marketing costs: $50,000
- Working capital: $50,000
The following graph below outlines the pro forma financial projections for Oleson Cleaners.
Company Overview
Who is Oleson Cleaners?
Oleson Cleaners is a new dry cleaner located in the heart of Phoenix, Arizona. Our mission is to provide high-quality dry cleaning services that are environmentally friendly. Unlike our competitors, we don’t use any toxic chemicals in any of our services. We use environmentally friendly solvents to keep our customers’ clothes in perfect condition without harming the environment. We aim to be one of the finest dry cleaning businesses in the area and guarantee that every garment will be in better condition than when the customer dropped it off.
Oleson Cleaners is headed by its founder, Jacob Oleson. He has worked at a local dry cleaner for ten years as an Assistant Manager. His experience at this job has given his extensive knowledge of the industry, dry cleaning techniques, and customer service. As a manager, he also gained in-depth knowledge and experience in the operations and management aspects of running a business. He also holds a degree in Business Administration.
Oleson Cleaners’ History
After graduating from Arizona State University, Jacob Oleson immediately began researching the local market and planning out his ideas for a dry cleaner business. Jacob incorporated Oleson Cleaners as an S-Corporation on January 1st, 2023. The business is currently being run out of Jacob’s private office, but once the build-out on Oleson Cleaners’ retail location is finalized, all operations will be run from there.
Since incorporation, the company has achieved the following milestones:
- Found a location and signed a Letter of Intent to lease it
- Developed the company’s name, logo, and website
- Determined equipment and inventory requirements
- Began recruiting key employees
Oleson Cleaners’ Services
We are a local dry cleaner that provides dry cleaning services for individuals living in or near Phoenix, Arizona. We can clean any garment that requires dry cleaning, including suits, gowns, other professional wear, and household fabrics (such as table linens and sheets).
Our services are priced on a case-by-case basis, depending on the quantity and type of fabric that needs to be cleaned. Customers can call our business or check out our website to get a quote.
Industry Analysis
The dry cleaner industry has been an essential industry for several decades. Many professionals and individuals need to wear high-quality fabrics that cannot be cleaned easily through traditional means. Dry cleaning cleans these delicate fabrics to perfection without causing any damage, wear, or tear.
The dry cleaner industry is thriving and is expected to continue its success throughout the next few years. The industry is expected to grow at a compound annual growth rate (CAGR) of 3.4% over the next five years. As people continue to live their busy lives, they will continue to depend on dry cleaners and other laundry services to keep their clothes clean and in perfect condition. Therefore, we expect the industry to continue to grow for the foreseeable future.
Download the Dry Cleaning business plan template (including a customizable financial model) to your computer here <–
Customer Analysis
Demographic Profile of Target Market
Oleson Cleaners will target men and women in the Phoenix area that need dry cleaning services. Specifically, the company will target busy parents, tourists, and professionals who need quick and efficient dry cleaning services.
The precise demographics for Phoenix, Arizona are:
| Total | Percent | |
|---|---|---|
| Â Â Â Â Total population | 1,680,988 | 100% |
| Â Â Â Â Â Â Â Â Male | 838,675 | 49.9% |
| Â Â Â Â Â Â Â Â Female | 842,313 | 50.1% |
| Â Â Â Â Â Â Â Â 20 to 24 years | 114,872 | 6.8% |
| Â Â Â Â Â Â Â Â 25 to 34 years | 273,588 | 16.3% |
| Â Â Â Â Â Â Â Â 35 to 44 years | 235,946 | 14.0% |
| Â Â Â Â Â Â Â Â 45 to 54 years | 210,256 | 12.5% |
| Â Â Â Â Â Â Â Â 55 to 59 years | 105,057 | 6.2% |
| Â Â Â Â Â Â Â Â 60 to 64 years | 87,484 | 5.2% |
| Â Â Â Â Â Â Â Â 65 to 74 years | 116,878 | 7.0% |
| Â Â Â Â Â Â Â Â 75 to 84 years | 52,524 | 3.1% |
Customer Segmentation
Oleson Cleaners will primarily target the following customer profiles:
- Busy parents and families
- Business professionals
- Tourists
Competitive Analysis
Direct and Indirect Competitors
Oleson Cleaners will face competition from other companies with similar business profiles. A description of each competitor company is below.
Cascade Dry Cleaners
Cascade Dry Cleaners is a local small dry cleaner that offers affordable services for the residents of Phoenix, Arizona. They can clean anything that requires dry cleaning, including ball gowns, suits, and linens. They also offer tailoring and alterations for an additional fee. The business is open nearly 24/7 so anyone who is interested in their services can drop off their garments any time.
All American Laundromat
All American Laundromat was established in 2009 and offers a variety of laundry services. Their services include: Coin-operated washers & dryers, dry cleaning, and wash and fold services. Their main clientele includes multifamily housing, colleges and universities, and hotels. They have three locations in the area.
Super Dry Cleaning
Super Dry Cleaning has been open since 2005. They offer affordable dry cleaning services to anyone living or working near downtown Phoenix, Arizona. They can clean any garment that comes into their store and guarantee speedy service. Customers can choose to pick up their clothes when they are ready or get them delivered for an additional charge.
Download the Dry Cleaning business plan template (including a customizable financial model) to your computer here <–
Competitive Advantage
Oleson Cleaners will be able to offer the following advantages over their competition:
- Location: Oleson Cleaners’ location is near the center of town, giving us access to commuters, local office workers, and nearby residents.
- Management: Our management team has years of business and industry experience that allows us to market to and serve customers in a much more sophisticated manner than our competitors.
- Environmentally-friendly services: Oleson Cleaners is committed to providing dry cleaning services that are nontoxic and environmentally friendly. We are the only dry cleaner in the area that is committed to providing these services.
Marketing Plan
Brand & Value Proposition
Oleson Cleaners will offer the unique value proposition to its clientele:
- Commitment to environmentally friendly services
- Well-trained staff that prioritizes customer satisfaction
- Service built on long-term relationships
- Thorough knowledge of the industry
Promotions Strategy
The promotions strategy for Oleson Cleaners is as follows:
Customer Loyalty Programs
Oleson Cleaners will create a winning customer loyalty program to keep our best clients coming back again and again. In addition, we will send periodic, regular emails and text messages to customers. These communications will ensure customers are satisfied with our services and remind them after a period of time that they may need to utilize our services again. Long-term customers will have the opportunity to participate in the loyalty program, and referrals will be rewarded as well.
Website/SEO
Oleson Cleaners will develop a professional website that displays pictures of our locations and lists the services we provide. We will also invest in SEO so that the company’s website will appear at the top of search engine results. Oleson Cleaners will also publish frequent newsletters and blogs to educate our customers on promotions and discounts.
Social Media
Oleson Cleaners will maintain an active presence on various social media platforms including Facebook, Instagram, Twitter, LinkedIn, TikTok, and YouTube, with the marketing manager updating these accounts regularly.
Word of Mouth/Referrals
Jacob has built up an extensive list of contacts over the years by providing exceptional service and expertise to his customers. His network of contacts has committed to spreading the word about his new company to their friends and families.
Pricing
Oleson Cleaners’ pricing will be competitive so customers feel they receive great value when utilizing our dry cleaning services. Customers can expect to receive personalized attention when visiting our location.
Operations Plan
The following will be the operations plan for Oleson Cleaners.
Operation Functions:
- Jacob Oleson will be the Owner and Manager of the company. He Will oversee all staff and manage daily operations. Jacob has spent the past year recruiting the following staff:
- Beth Clark – Accountant/Bookkeeper will provide all accounting, tax payments, and monthly financial reporting.
- Anna Lopez– Marketing Manager will provide all marketing and advertising campaigns for Oleson Cleaners.
- Robert Ellis – Assistant Manager will supervise the team of attendants and manage the staff schedule.
- Jacob will also hire several staff to help run the store and provide dry cleaning services for customers.
Download the Dry Cleaning business plan template (including a customizable financial model) to your computer here <–
Milestones:
Oleson Cleaners will have the following milestones completed in the next six months.
- 7/202X – Finalize contract to lease storefront.
- 8/202X – Finalize personnel and staff employment contracts.
- 9/202X – Purchase equipment and supplies.
- 10/202X – Begin word of mouth and online marketing campaigns.
- 11/202X – Begin moving into Oleson Cleaners.
- 12/202X – Oleson Cleaners opens for business.
Management Team
Oleson Cleaners is headed by its founder, Jacob Oleson. Jacob has worked at a local dry cleaner for ten years as an Assistant Manager. His experience at this job has given his extensive knowledge of the industry, dry cleaning techniques, and customer service. As a manager, he also gained in-depth knowledge and experience in the operations and management aspects of running a business. In addition to his experience, he holds a degree in Business Administration from Arizona State University.
Financial Plan
Key Revenue & Costs
Oleson Cleaners’ revenues will come primarily from providing dry cleaning services.
The lease of the business space, supplies, and labor expenses are the key cost drivers of Oleson Cleaners. Ongoing marketing expenditures will also be a notable cost driver for Oleson Cleaners, especially in the first few years as the business gets established in the market.
Funding Requirements and Use of Funds
Oleson Cleaners is currently seeking $400,000 to launch. The capital will be used for funding capital expenditures and location build-out, hiring initial employees, marketing expenses, and working capital. Specifically, these funds will be used as follows:
- Store design/build: $150,000
- Three months of overhead expenses (payroll, rent, utilities): $150,000
- Marketing costs: $50,000
- Working capital: $50,000
Download the Dry Cleaning business plan template (including a customizable financial model) to your computer here <–
Key Assumptions
The following outlines the key assumptions required in order to achieve the revenue and cost numbers in the financials and pay off the startup business loan.
Average number of daily customers:
- Year 1: 20
- Year 2: 30
- Year 3: 50
- Year 4: 75
- Year 5: 100
Annual rent: $70,000
Financial Projections
Income Statement
| FY 1 | FY 2 | FY 3 | FY 4 | FY 5 | ||
|---|---|---|---|---|---|---|
| Revenues | ||||||
| Total Revenues | $360,000 | $793,728 | $875,006 | $964,606 | $1,063,382 | |
| Expenses & Costs | ||||||
| Cost of goods sold | $64,800 | $142,871 | $157,501 | $173,629 | $191,409 | |
| Lease | $50,000 | $51,250 | $52,531 | $53,845 | $55,191 | |
| Marketing | $10,000 | $8,000 | $8,000 | $8,000 | $8,000 | |
| Salaries | $157,015 | $214,030 | $235,968 | $247,766 | $260,155 | |
| Initial expenditure | $10,000 | $0 | $0 | $0 | $0 | |
| Total Expenses & Costs | $291,815 | $416,151 | $454,000 | $483,240 | $514,754 | |
| EBITDA | $68,185 | $377,577 | $421,005 | $481,366 | $548,628 | |
| Depreciation | $27,160 | $27,160 | $27,160 | $27,160 | $27,160 | |
| EBIT | $41,025 | $350,417 | $393,845 | $454,206 | $521,468 | |
| Interest | $23,462 | $20,529 | $17,596 | $14,664 | $11,731 | |
| PRETAX INCOME | $17,563 | $329,888 | $376,249 | $439,543 | $509,737 | |
| Net Operating Loss | $0 | $0 | $0 | $0 | $0 | |
| Use of Net Operating Loss | $0 | $0 | $0 | $0 | $0 | |
| Taxable Income | $17,563 | $329,888 | $376,249 | $439,543 | $509,737 | |
| Income Tax Expense | $6,147 | $115,461 | $131,687 | $153,840 | $178,408 | |
| NET INCOME | $11,416 | $214,427 | $244,562 | $285,703 | $331,329 |
Balance Sheet
| FY 1 | FY 2 | FY 3 | FY 4 | FY 5 | ||
|---|---|---|---|---|---|---|
| ASSETS | ||||||
| Cash | $154,257 | $348,760 | $573,195 | $838,550 | $1,149,286 | |
| Accounts receivable | $0 | $0 | $0 | $0 | $0 | |
| Inventory | $30,000 | $33,072 | $36,459 | $40,192 | $44,308 | |
| Total Current Assets | $184,257 | $381,832 | $609,654 | $878,742 | $1,193,594 | |
| Fixed assets | $180,950 | $180,950 | $180,950 | $180,950 | $180,950 | |
| Depreciation | $27,160 | $54,320 | $81,480 | $108,640 | $135,800 | |
| Net fixed assets | $153,790 | $126,630 | $99,470 | $72,310 | $45,150 | |
| TOTAL ASSETS | $338,047 | $508,462 | $709,124 | $951,052 | $1,238,744 | |
| LIABILITIES & EQUITY | ||||||
| Debt | $315,831 | $270,713 | $225,594 | $180,475 | $135,356 | |
| Accounts payable | $10,800 | $11,906 | $13,125 | $14,469 | $15,951 | |
| Total Liability | $326,631 | $282,618 | $238,719 | $194,944 | $151,307 | |
| Share Capital | $0 | $0 | $0 | $0 | $0 | |
| Retained earnings | $11,416 | $225,843 | $470,405 | $756,108 | $1,087,437 | |
| Total Equity | $11,416 | $225,843 | $470,405 | $756,108 | $1,087,437 | |
| TOTAL LIABILITIES & EQUITY | $338,047 | $508,462 | $709,124 | $951,052 | $1,238,744 |
Cash Flow Statement
| FY 1 | FY 2 | FY 3 | FY 4 | FY 5 | ||
|---|---|---|---|---|---|---|
| CASH FLOW FROM OPERATIONS | ||||||
| Net Income (Loss) | $11,416 | $214,427 | $244,562 | $285,703 | $331,329 | |
| Change in working capital | ($19,200) | ($1,966) | ($2,167) | ($2,389) | ($2,634) | |
| Depreciation | $27,160 | $27,160 | $27,160 | $27,160 | $27,160 | |
| Net Cash Flow from Operations | $19,376 | $239,621 | $269,554 | $310,473 | $355,855 | |
| CASH FLOW FROM INVESTMENTS | ||||||
| Investment | ($180,950) | $0 | $0 | $0 | $0 | |
| Net Cash Flow from Investments | ($180,950) | $0 | $0 | $0 | $0 | |
| CASH FLOW FROM FINANCING | ||||||
| Cash from equity | $0 | $0 | $0 | $0 | $0 | |
| Cash from debt | $315,831 | ($45,119) | ($45,119) | ($45,119) | ($45,119) | |
| Net Cash Flow from Financing | $315,831 | ($45,119) | ($45,119) | ($45,119) | ($45,119) | |
| Net Cash Flow | $154,257 | $194,502 | $224,436 | $265,355 | $310,736 | |
| Cash at Beginning of Period | $0 | $154,257 | $348,760 | $573,195 | $838,550 | |
| Cash at End of Period | $154,257 | $348,760 | $573,195 | $838,550 | $1,149,286 |
Dry Cleaning Business Plan FAQs
What Is a Dry Cleaning Business Plan?
A dry cleaning business plan is a plan to start and/or grow your dry cleaning business. Among other things, it outlines your business concept, identifies your target customers, presents your marketing plan and details your financial projections.
You can easily complete your Dry Cleaning business plan using our Dry Cleaning Business Plan Template here.
What are the Main Types of Dry Cleaning Businesses?
There are a number of different kinds of dry cleaning businesses, some examples include: Multi-service Dry Cleaning, Express Dry Cleaning, and Hotel Dry Cleaning.
How Do You Get Funding for Your Dry Cleaning Business Plan?
Dry Cleaning businesses are often funded through small business loans. Personal savings, credit card financing and angel investors are also popular forms of funding.
What are the Steps To Start a Dry Cleaning Business?
Starting a dry cleaning business can be an exciting endeavor. Having a clear roadmap of the steps to start a business will help you stay focused on your goals and get started faster.
1. Develop A Dry Cleaning Business Plan - The first step in starting a business is to create a detailed dry cleaning business plan that outlines all aspects of the venture. This should include potential market size and target customers, the services or products you will offer, pricing strategies and a detailed financial forecast.
2. Choose Your Legal Structure - It's important to select an appropriate legal entity for your dry cleaning business. This could be a limited liability company (LLC), corporation, partnership, or sole proprietorship. Each type has its own benefits and drawbacks so it’s important to do research and choose wisely so that your dry cleaning business is in compliance with local laws.
3. Register Your Dry Cleaning Business - Once you have chosen a legal structure, the next step is to register your dry cleaning business with the government or state where you’re operating from. This includes obtaining licenses and permits as required by federal, state, and local laws.
4. Identify Financing Options - It’s likely that you’ll need some capital to start your dry cleaning business, so take some time to identify what financing options are available such as bank loans, investor funding, grants, or crowdfunding platforms.
5. Choose a Location - Whether you plan on operating out of a physical location or not, you should always have an idea of where you’ll be based should it become necessary in the future as well as what kind of space would be suitable for your operations.
6. Hire Employees - There are several ways to find qualified employees including job boards like LinkedIn or Indeed as well as hiring agencies if needed – depending on what type of employees you need it might also be more effective to reach out directly through networking events.
7. Acquire Necessary Dry Cleaning Equipment & Supplies - In order to start your dry cleaning business, you'll need to purchase all of the necessary equipment and supplies to run a successful operation.Â
8. Market & Promote Your Business - Once you have all the necessary pieces in place, it’s time to start promoting and marketing your dry cleaning business. This includes creating a website, utilizing social media platforms like Facebook or Twitter, and having an effective Search Engine Optimization (SEO) strategy. You should also consider traditional marketing techniques such as radio or print advertising.