Drop Shipping Business Plan
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Below is a template to help you create each section of your Drop Shipping business plan.
Executive Summary
Business Overview
ShipSmart is a startup drop shipping company located in Terre Haute, Indiana. The company was founded by Jim Royer and Stacy Tamarin, both of whom formerly worked for a nationally-known drop shipping company. Jim Royer was the former client relations manager and Stacy Tamarin was the former administrative assistant for the drop shipping department. Jim and Stacy are confident they can replicate the best characteristics of their former employer, while introducing unique services and protocols that enhance the customer’s experience.
ShipSmart will offer a wide array of drop shipping options for individuals within the tri-state area: Indiana, Illinois, and part of Wisconsin. ShipSmart will be the one-stop provider for everything needed to secure a fast, reliable drop shipment with the added stability of confirmed deliveries to the correct addresses. ShipSmart will offer the lowest prices for their services because the company will be small, guaranteeing flexibility, and consistently reliable, guaranteeing return customers and long-term contracts.
Product Offering
The following are the services that ShipSmart will provide:
- Stable and reliable shipment of all product assortments
- Fast ship times to meet client and customer needs
- Repacking, boxing or bagging services
- International shipments (extra charge)
- Ecommerce drop shipments
- Business extension ecommerce
- Retail price matching with clients
Customer Focus
ShipSmart will target all ecommerce buyers, both from Shopify and as a business extension for retail stores that do not have an ecommerce platform. ShipSmart will focus on long-term contracts from major brick and mortar stores. ShipSmart will target companies that need repacking, boxing or bagging services. ShipSmart will also target international customers who require additional services.
Management Team
ShipSmart is owned and operated by Jim Royer and Stacy Tamarin. Jim and Stacy formerly worked for a nationally-known drop shipping company. Jim Royer was the former client relations manager and Stacy Tamarin was the former administrative assistant for the drop shipping department.
Jim will be the client relations manager and co-own the company. Stacy will be the administrative manager and co-own the company. Jim and Stacy are confident they can replicate the best characteristics of their former employer, while introducing unique services and shipping protocols that enhance the customer’s experience every time they ship. Their services will cement the customer’s loyalty to the ecommerce or retail store and further extend needed drop shipping services.
Success Factors
ShipSmart will be able to achieve success by offering the following competitive advantages:
- Friendly, knowledgeable, and highly-qualified team of ShipSmart
- Wide array of services and products designed to grow their clients’ loyal customer base.
- Accurate package tracking for each shipment with a guaranteed delivery date for the customer.
- Services 24/7 via chat or online representative.
- Extra-care services for fragile items, such as jewelry or breakables.
- ShipSmart offers the best pricing in town. Their pricing structure is the most cost-effective when compared to the competition.
Download the Drop Shipping business plan template (including a customizable financial model) to your computer here <–
Financial Highlights
ShipSmart is seeking $200,000 in debt financing to launch its drop shipping company. The funding will be dedicated toward securing the office space and purchasing office equipment and supplies. Funding will also be dedicated toward three months of overhead costs to include payroll of the staff, rent, and marketing costs for the print ads and marketing costs. The breakout of the funding is below:
- Office space build-out: $20,000
- Office equipment, supplies, and materials: $10,000
- Three months of overhead expenses (payroll, rent, utilities): $150,000
- Marketing costs: $10,000
- Working capital: $10,000
The following graph outlines the financial projections for ShipSmart.
Company Overview
Who is ShipSmart?
ShipSmart is a newly established full-service drop shipping company in Terre Haute, Indiana. ShipSmart will be the most reliable, cost-effective, and performance-based choice for retail stores and ecommerce companies within the tri-state area of Indiana, Illinois and Wisconsin. ShipSmart will provide a comprehensive array of drop shipping services for any client business to utilize. Their full-service approach fully complements drop shipping.
ShipSmart will be able to manage a multitude of shipments generated daily from long-term contracted clients and individual retailers, as well. The team of professionals are highly qualified and experienced in drop shipping and all the processes that support drop shipping. ShipSmart removes all the headaches and issues for clients who need shipments to buyers and ensures all issues are taken care of expeditiously while delivering the best customer service.
ShipSmart History
Since incorporation, ShipSmart has achieved the following milestones:
- Registered ShipSmart, LLC to transact business in the state of Indiana.
- Has a contract in place at one of the office buildings, where ShipSmart will set up its office and inventory space within 30,000 square feet.
- Reached out to numerous contacts to pre-sell long-term client contracts.
- Began recruiting a staff of six and office personnel to work at ShipSmart.
ShipSmart Services
The following will be the services ShipSmart will provide:
- Stable and reliable shipment of all product assortments
- Fast ship times to meet client and customer needs
- Repacking, boxing or bagging services
- International shipments (extra charge)
- Ecommerce drop shipments
- Business extension ecommerce
- Retail price matching with clients
Industry Analysis
- The drop shipping industry is expected to grow during the next five years to over $1030 billion.
- The growth will be driven by companies that are expanding into new markets.
- The growth will be driven by diversifying marketing channels.
- The growth will be driven by companies that incentivize customers: loyalty programs, discounts, or referral incentives to encourage repeat purchases and foster brand loyalty.
- The growth will also be driven by the creation of partnerships.
- The growth will be driven by the extent of influencers who promote products.
- Costs will likely be reduced as drop shipping becomes the predominant method of shipping.
- Costs will also likely be reduced by the proliferation of drop shipping companies who experience a high rate of profitability and require new processes and products for their companies.
Download the Drop Shipping business plan template (including a customizable financial model) to your computer here <–
Customer Analysis
Demographic Profile of Target Market
ShipSmart will target ShipSmart will target all ecommerce buyers, both from Shopify and as a business extension for retail stores that do not have an ecommerce platform. ShipSmart will focus on long-term contracts from major brick and mortar stores. ShipSmart will target companies that need repacking, boxing or bagging services. ShipSmart will also target international customers who require additional services.
The precise demographics for ShipSmart are:
| Total | Percent | |
|---|---|---|
| Total population | 1,680,988 | 100% |
| Male | 838,675 | 49.9% |
| Female | 842,313 | 50.1% |
| 20 to 24 years | 114,872 | 6.8% |
| 25 to 34 years | 273,588 | 16.3% |
| 35 to 44 years | 235,946 | 14.0% |
| 45 to 54 years | 210,256 | 12.5% |
| 55 to 59 years | 105,057 | 6.2% |
| 60 to 64 years | 87,484 | 5.2% |
| 65 to 74 years | 116,878 | 7.0% |
| 75 to 84 years | 52,524 | 3.1% |
Customer Segmentation
ShipSmart will primarily target the following customer profiles:
- Shopify clients
- Ecommerce platform clients
- Large retail clients willing to sign long-term contracts
- Small retail chains will to partner in long-term contracts
- Clients who require international shipments
Competitive Analysis
Direct and Indirect Competitors
ShipSmart will face competition from other companies with similar business profiles. A description of each competitor company is below.
ShippingMart
ShippingMart provides drop shipping services for brick and mortar retail stores within the Indiana city and region. The ShippingMart company provides a brand, “Ships on Time Every Time,” and has garnered customer loyalty since first launching in 1992. The company is co-owned by George and Georgia Hughes.
ShippingMart offers drop shipments for retail stores that do not have ecommerce platforms, but need ecommerce-style deliveries of goods. Products are shipped to ShippingMart and the inventory is held until sold. The long-term contracts in place provide a steady revenue stream and a reliable forecast for the future. However, more retail stores are taking on ecommerce business than in the past; the services for retail stores needing the services of ShippingMart may end within just a few years.
QuickSend
QuickSend is located in Indianapolis, Indiana and serves the city and surrounding areas with drop shipments of school supplies and educational products for the multiple school districts within Indianapolis. QuickSend has held long-term drop shipping contracts with every school within the Indianapolis region for the past 20 years and has grown a loyal teacher base of customers for the reliable shipments sent and received.
The National Association of Educators (NAE) holds a long-term contract with QuickSend as of 2003. The teachers’ association offers a reasonable wholesale rate for the services provided; however, the teachers’ association has continued to raise their wholesale rate, which has lowered the revenue expectations for QuickSend.
Patricia O’Healy and Donald Cummings co-own QuickSend. In the past twenty years, the long-term contract with the NAE has been the most profitable for their company; going forward, they are looking for new business to subsidize that current contract.
Taft Drop Shipping
Taft Drop Shipping has built a steady base of loyal customers since opening in 2015. Their main portal for finding drop shipping clients is Shopify, the largest platform for artisan and craft businesses who work on an ecommerce basis. Taft Drop Shipping has drop shipped almost entirely for jewelry artisans, who provide low minimums for their ecommerce shippers and fulfillment needs are typically small shipments in small packaging. This reduces the costs for transportation and shipping via mail or expedited services.
Taft Drop Shipping is owned by Tom Taft, an entrepreneur who has also built his own jewelry company and ships through Taft Drop Shipping. Taft Drop Shipping is one of the few shipping companies that offers international shipments, which is partly due to the small sizes of packages being sent, but it also adds a unique value proposition to the company and has built a following of clients and customers, as a result.
Download the Drop Shipping business plan template (including a customizable financial model) to your computer here <–
Competitive Advantage
ShipSmart will be able to offer the following advantages over their competition:
- Wide array of services and products designed to grow their loyal customer base.
- Reasonable pricing for customers, made in partnership with seller clients.
- Accurate package tracking for each shipment with a guaranteed delivery date for the customer.
- Services 24/7 via chat or online representative.
- Extra-care services for fragile items, such as jewelry or breakables.
- ShipSmart offers the best pricing in town. Their pricing structure is the most cost-effective when compared to the competition.
- Friendly, knowledgeable, and highly-qualified team of staff at ShipSmart.
Marketing Plan
Brand & Value Proposition
ShipSmart will offer the unique value proposition to its clientele:
- Highly-qualified team of skilled employees who are able to provide a comprehensive array of services at reasonable client pricing.
- Long-term contracts with client companies to drop ship for business extensions that have no ecommerce capabilities, as well as those artisans who work with Shopify and other multiple-base clients.
- Unbeatable pricing for clients. They offer the lowest prices and best quality services in the tri-state area.
Promotions Strategy
The promotions strategy for ShipSmart is as follows:
Word of Mouth/Referrals
Jim Royer and Stacy Tamarin formerly worked for a nationally-known drop shipping company. Jim Royer was the former client relations manager and Stacy Tamarin was the former administrative assistant for the drop shipping department. Between the two of them, they have built up an extensive list of contacts over the years by providing exceptional service and expertise to their clients. Former clients and customers have indicated they will follow Jim and Stacy in this new venture with ShipSmart.
Professional Associations and Networking
Jim Royer and Stacy Tamarin are already active and involved in national associations for drop shipping companies. They plan to attend national trade shows for both their client-customers and drop shipping companies. They also plan to target the tri-state areas: Indiana, Illinois and Wisconsin for new, large retail brick and mortar store chains.
Website/SEO Marketing
ShipSmart will utilize the website, SEO and Social Media marketing platforms. The website will be well organized, informative, and list all their services that ShipSmart provides. The website will also list their contact information and contain multiple pages of inventory available for sale, along with shipping rates. They will also manage ShipSmart’s social media platforms and SEO marketing tactics. Anytime someone types in the Google or Bing search engine “drop shipping company” or “drop shipments near me”, ShipSmart will be listed at the top of the search results.
Pricing
The pricing of ShipSmart will be moderate and on par with competitors so customers feel they receive excellent value when purchasing their services.
Operations Plan
The following will be the operations plan for ShipSmart.
Operation Functions:
- Jim Royer will be the Co-owner of the company. He will oversee and manage client relations.
- Stacy Tamarin will be the Co-owner of the company. She will be the administrative manager for all operations and office processes and procedures.
- Chip Anderson will be the Staff Accountant, providing all accounting, tax payments, and monthly financial reporting.
- Stan Maren will be the Shipping Manager, providing all oversight to inventory and shipping processes.
Download the Drop Shipping business plan template (including a customizable financial model) to your computer here <–
Milestones:
ShipSmart will have the following milestones completed in the next six months.
- 5/1/202X – Finalize contract to lease building space
- 5/15/202X – Finalize personnel and staff employment contracts for the ShipSmart
- 6/1/202X – Finalize contracts for ShipSmart clients
- 6/15/202X – Begin networking at industry events
- 6/22/202X – Begin moving into ShipSmart office and building area
- 7/1/202X – ShipSmart opens its doors for business
Management Team
ShipSmart is owned and operated by Jim Royer and Stacy Tamarin. Jim and Stacy formerly worked for a nationally-known drop shipping company. Jim Royer was the former client relations manager and Stacy Tamarin was the former administrative assistant for the drop shipping department.
Jim will be the client relations manager and co-own the company. Stacy will be the administrative manager and co-own the company. Jim and Stacy are confident they can replicate the best characteristics of their former employer, while introducing unique services and shipping protocols that enhance the customer’s experience every time they ship. Their services will cement the customer’s loyalty to the ecommerce or retail store and further extend needed drop shipping services.
Financial Plan
Key Revenue & Costs
The revenue drivers for ShipSmart are the client/customer fees they will charge to stock and/or drop ship their products.
The cost drivers will be the overhead costs required in order to staff ShipSmart. The expenses will be the payroll cost, rent, utilities, office supplies, and marketing materials.
Funding Requirements and Use of Funds
ShipSmart is seeking $200,000 in debt financing to launch its drop shipping company. The funding will be dedicated toward securing the office space and purchasing office equipment and supplies. Funding will also be dedicated toward three months of overhead costs to include payroll of the staff, rent, and marketing costs for the website and social media marketing plans. The breakout of the funding is below:
- Office space build-out: $20,000
- Office equipment, supplies, and materials: $10,000
- Three months of overhead expenses (payroll, rent, utilities): $150,000
- Marketing costs: $10,000
- Working capital: $10,000
Download the Drop Shipping business plan template (including a customizable financial model) to your computer here <–
Key Assumptions
The following outlines the key assumptions required in order to achieve the revenue and cost numbers in the financials and in order to pay off the startup business loan.
- Number of Customers Per Month: 296
- Average Revenue per Month: $ 33,910
- Office Lease per Year: $100,000
Financial Projections
Income Statement
| FY 1 | FY 2 | FY 3 | FY 4 | FY 5 | ||
|---|---|---|---|---|---|---|
| Revenues | ||||||
| Total Revenues | $360,000 | $793,728 | $875,006 | $964,606 | $1,063,382 | |
| Expenses & Costs | ||||||
| Cost of goods sold | $64,800 | $142,871 | $157,501 | $173,629 | $191,409 | |
| Lease | $50,000 | $51,250 | $52,531 | $53,845 | $55,191 | |
| Marketing | $10,000 | $8,000 | $8,000 | $8,000 | $8,000 | |
| Salaries | $157,015 | $214,030 | $235,968 | $247,766 | $260,155 | |
| Initial expenditure | $10,000 | $0 | $0 | $0 | $0 | |
| Total Expenses & Costs | $291,815 | $416,151 | $454,000 | $483,240 | $514,754 | |
| EBITDA | $68,185 | $377,577 | $421,005 | $481,366 | $548,628 | |
| Depreciation | $27,160 | $27,160 | $27,160 | $27,160 | $27,160 | |
| EBIT | $41,025 | $350,417 | $393,845 | $454,206 | $521,468 | |
| Interest | $23,462 | $20,529 | $17,596 | $14,664 | $11,731 | |
| PRETAX INCOME | $17,563 | $329,888 | $376,249 | $439,543 | $509,737 | |
| Net Operating Loss | $0 | $0 | $0 | $0 | $0 | |
| Use of Net Operating Loss | $0 | $0 | $0 | $0 | $0 | |
| Taxable Income | $17,563 | $329,888 | $376,249 | $439,543 | $509,737 | |
| Income Tax Expense | $6,147 | $115,461 | $131,687 | $153,840 | $178,408 | |
| NET INCOME | $11,416 | $214,427 | $244,562 | $285,703 | $331,329 |
Balance Sheet
| FY 1 | FY 2 | FY 3 | FY 4 | FY 5 | ||
|---|---|---|---|---|---|---|
| ASSETS | ||||||
| Cash | $154,257 | $348,760 | $573,195 | $838,550 | $1,149,286 | |
| Accounts receivable | $0 | $0 | $0 | $0 | $0 | |
| Inventory | $30,000 | $33,072 | $36,459 | $40,192 | $44,308 | |
| Total Current Assets | $184,257 | $381,832 | $609,654 | $878,742 | $1,193,594 | |
| Fixed assets | $180,950 | $180,950 | $180,950 | $180,950 | $180,950 | |
| Depreciation | $27,160 | $54,320 | $81,480 | $108,640 | $135,800 | |
| Net fixed assets | $153,790 | $126,630 | $99,470 | $72,310 | $45,150 | |
| TOTAL ASSETS | $338,047 | $508,462 | $709,124 | $951,052 | $1,238,744 | |
| LIABILITIES & EQUITY | ||||||
| Debt | $315,831 | $270,713 | $225,594 | $180,475 | $135,356 | |
| Accounts payable | $10,800 | $11,906 | $13,125 | $14,469 | $15,951 | |
| Total Liability | $326,631 | $282,618 | $238,719 | $194,944 | $151,307 | |
| Share Capital | $0 | $0 | $0 | $0 | $0 | |
| Retained earnings | $11,416 | $225,843 | $470,405 | $756,108 | $1,087,437 | |
| Total Equity | $11,416 | $225,843 | $470,405 | $756,108 | $1,087,437 | |
| TOTAL LIABILITIES & EQUITY | $338,047 | $508,462 | $709,124 | $951,052 | $1,238,744 |
Cash Flow Statement
| FY 1 | FY 2 | FY 3 | FY 4 | FY 5 | ||
|---|---|---|---|---|---|---|
| CASH FLOW FROM OPERATIONS | ||||||
| Net Income (Loss) | $11,416 | $214,427 | $244,562 | $285,703 | $331,329 | |
| Change in working capital | ($19,200) | ($1,966) | ($2,167) | ($2,389) | ($2,634) | |
| Depreciation | $27,160 | $27,160 | $27,160 | $27,160 | $27,160 | |
| Net Cash Flow from Operations | $19,376 | $239,621 | $269,554 | $310,473 | $355,855 | |
| CASH FLOW FROM INVESTMENTS | ||||||
| Investment | ($180,950) | $0 | $0 | $0 | $0 | |
| Net Cash Flow from Investments | ($180,950) | $0 | $0 | $0 | $0 | |
| CASH FLOW FROM FINANCING | ||||||
| Cash from equity | $0 | $0 | $0 | $0 | $0 | |
| Cash from debt | $315,831 | ($45,119) | ($45,119) | ($45,119) | ($45,119) | |
| Net Cash Flow from Financing | $315,831 | ($45,119) | ($45,119) | ($45,119) | ($45,119) | |
| Net Cash Flow | $154,257 | $194,502 | $224,436 | $265,355 | $310,736 | |
| Cash at Beginning of Period | $0 | $154,257 | $348,760 | $573,195 | $838,550 | |
| Cash at End of Period | $154,257 | $348,760 | $573,195 | $838,550 | $1,149,286 |
Drop Shipping Business Plan FAQs
What Is a Drop Shipping Business Plan?
A drop shipping business plan is a plan to start and/or grow your drop shipping business. Among other things, it outlines your business concept, identifies your target customers, presents your marketing plan and details your financial projections.
You can easily complete your Drop Shipping business plan using our Drop Shipping Business Plan Template here.
What are the Main Types of Drop Shipping Businesses?
There are a number of different kinds of drop shipping businesses, some examples include: Print on demand (POD) drop shipping, and Business extension drop shipping, and Shopify drop shipping.
How Do You Get Funding for Your Drop Shipping Business Plan?
Drop Shipping businesses are often funded through small business loans. Personal savings, credit card financing and angel investors are also popular forms of funding.
What are the Steps To Start a Drop Shipping Business?
Starting a drop shipping business can be an exciting endeavor. Having a clear roadmap of the steps to start a business will help you stay focused on your goals and get started faster.
1. Develop A Drop Shipping Business Plan - The first step in starting a business is to create a detailed drop shipping business plan that outlines all aspects of the venture. This should include potential market size and target customers, the services or products you will offer, pricing strategies and a detailed financial forecast.
2. Choose Your Legal Structure - It's important to select an appropriate legal entity for your drop shipping business. This could be a limited liability company (LLC), corporation, partnership, or sole proprietorship. Each type has its own benefits and drawbacks so it’s important to do research and choose wisely so that your drop shipping business is in compliance with local laws.
3. Register Your Drop Shipping Business - Once you have chosen a legal structure, the next step is to register your drop shipping business with the government or state where you’re operating from. This includes obtaining licenses and permits as required by federal, state, and local laws.
4. Identify Financing Options - It’s likely that you’ll need some capital to start your drop shipping business, so take some time to identify what financing options are available such as bank loans, investor funding, grants, or crowdfunding platforms.
5. Choose a Location - Whether you plan on operating out of a physical location or not, you should always have an idea of where you’ll be based should it become necessary in the future as well as what kind of space would be suitable for your operations.
6. Hire Employees - There are several ways to find qualified employees including job boards like LinkedIn or Indeed as well as hiring agencies if needed – depending on what type of employees you need it might also be more effective to reach out directly through networking events.
7. Acquire Necessary Drop Shipping Equipment & Supplies - In order to start your drop shipping business, you'll need to purchase all of the necessary equipment and supplies to run a successful operation.
8. Market & Promote Your Business - Once you have all the necessary pieces in place, it’s time to start promoting and marketing your drop shipping business. This includes creating a website, utilizing social media platforms like Facebook or Twitter, and having an effective Search Engine Optimization (SEO) strategy. You should also consider traditional marketing techniques such as radio or print advertising.
Learn more about how to start a successful drop shipping business: