Cupcake Bakery Business Plan
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Executive Summary
Business Overview
Cutie’s Cupcakes is a startup cupcake bakery company located in Anchorage, Alaska. The company is founded by Shannon Driver, who has experience in cupcake baking and in retail bakery sales. Now, with the expertise of knowledge and business acumen, Shannon has determined she can confidently start and effectively grow a successful cupcake bakery company. She believes her experience of strategic growth, marketing skills, financial capabilities, and wide and deep knowledge of baking and retail sales practices will provide everything needed for long-term growth and profitability.
Cutie’s Cupcakes will provide a comprehensive array of cupcakes and cupcake services for a wide variety of clients. Cutie’s Cupcakes will be the premier cupcake bakery, providing services and products to each client while supporting the strategic goals of the company. Cutie’s Cupcakes will be the ultimate choice in premium cupcakes for clients to ensure that every need of the customer is fully and completely met.
Product Offering
The following are the products and services that Cutie’s Cupcakes will provide:
- Premium cupcakes baked every morning of the week
- Custom-made cupcakes for special occasions
- Custom-created cronuts and other specialties
- Beverages such as coffee, tea, hot chocolate
- Door-to-door delivery services
- Customer appreciation discount/free items
- After-school specials from 3 pm to 5 pm
Customer Focus
Cuties Cupcakes will target those individuals in Anchorage who enjoy fresh desserts, baked daily and custom-made. Individuals who are planning special events such as weddings, birthdays, and other gatherings. Businesses who use bakery goods as fun incentives or for corporate settings, such as daylong conferences. City departments who order bakery goods for meetings and conferences within Anchorage. Individuals who are housebound or choose to use delivery services for cupcakes.
Management Team
Cutie’s Cupcakes will be owned and operated by Shannon Driver. She has recruited her former bakery assistant, Shaylene Thomas, to be her Retail Store Manager, overseeing customers and store operations. Shannon has also recruited her brother, Dylan Driver, to be the Accountant for Cutie’s Cupcakes.
Shannon Driver is a veteran of the retail bakery industry, having worked over twenty years for a large retail bakery, and serving in every position including Director of Bakery Services. Her personal expertise is creating custom cupcakes and she is well-known by her former customers as a solidly-dependable and highly-gifted cupcake baker. She is also well-known in Anchorage for her superb catering of bakery goods for citywide functions.
Dylan Driver, Shannon’s brother, will be the accountant. He will provide all accounting, tax payments, and monthly financial reporting.
Shaylene Thomas was formerly an assistant who was employed with Shannon Driver for over five years. Her new role will be as the Retail Bakery Manager, responsible for all customer service and cupcake inventory.
Success Factors
Cutie’s Cupcakes will be able to achieve success by offering the following competitive advantages:
- Friendly, knowledgeable, and highly-qualified team of Cutie’s Cupcakes
- Comprehensive menu of bakery cupcakes and other baked specialties.
- Custom-baked and designed cupcakes for special occasions
- Door-to-door cupcake delivery (free for elderly or housebound customers)
- Cutie’s Cupcakes offers the best pricing in town. Their pricing structure is the most cost effective compared to the competition.
Download the Cupcake Bakery business plan template (including a customizable financial model) to your computer here <–
Financial Highlights
Cutie’s Cupcakes is seeking $200,000 in debt financing to launch Cutie’s Cupcakes. The funding will be dedicated toward securing the bakery space and purchasing office equipment and supplies. Funding will also be dedicated toward three months of overhead costs to include payroll of the staff, rent, and marketing costs for the print ads and marketing costs. The breakout of the funding is below:
- Bakery space build-out: $20,000
- Office equipment, supplies, and materials: $10,000
- Three months of overhead expenses (payroll, rent, utilities): $150,000
- Marketing costs: $10,000
- Working capital: $10,000
The following graph outlines the financial projections for Cutie’s Cupcakes.
Company Overview
Cutie’s Cupcakes is a newly established, full-service cupcake bakery in Anchorage, Alaska. Cutie’s Cupcakes will offer the most delicious, fresh cupcakes in Anchorage and will offer premium cupcakes, along with reliable and efficient service for all customers. Cutie’s Cupcakes will also offer customized orders within the Anchorage region and will deliver as needed in Anchorage and the surrounding communities, weather permitting. Cutie’s Cupcakes will provide a comprehensive menu of delicious flavors, frostings and cupcake toppings for any customer to enjoy. Their full-service approach includes a comprehensive online menu with daily specials offered.
Cutie’s Cupcakes will be able to offer the most delicious, reasonably-priced cupcakes in Anchorage. The team of professionals are highly qualified and experienced in preparing cupcakes and affiliated bakery specialties, such as cronuts and eclairs. Cutie’s Cupcakes ensures all customers who order are given gold-star customer service and the most-fresh, premium cupcakes available anywhere.
Cutie’s Cupcakes History
Cutie’s Cupcakes is owned and operated by Shannon Driver, a former Director of Bakery Services and bakery worker for over twenty years. She worked at every baking position during her years, every decorating position, and every retail sales position, as well. As such, Shannon brings her excellent expertise and winning customer ways to the startup company. She has gained the trust and commitment of over one hundred former customers to follow her to her startup company when she opens the doors.
Since incorporation, Cutie’s Cupcakes has achieved the following milestones:
- Registered Cutie’s Cupcakes, LLC to transact business in the state of Alaska.
- Has a contract in place for a 10,000 square foot bakery at one of the midtown buildings
- Reached out to numerous contacts to include Cutie’s Cupcakes in their weekly activities.
- Began recruiting a staff of an accountant and two bakery personnel to work at Cutie’s Cupcakes
Cutie’s Cupcakes Products & Services
The following will be the products and services Cutie’s Cupcakes will provide:
- Premium cupcakes baked every morning of the week
- Custom-made cupcakes for special occasions
- Custom-created cronuts and other specialties
- Beverages such as coffee, tea, hot chocolate
- Door-to-door delivery services
- Customer appreciation discount/free items
- After-school specials from 3 pm to 5 pm
Industry Analysis
The specialty bakery industry is expected to grow over the next five years to over $15 billion.
The growth will be driven by changing demographics of the population, including young adults who enjoy a small dessert found in a cupcake rather than a large portion of cake or pie. The growth will also be driven by the customized cupcake audience who choose cupcakes instead of a formal cake, or those who choose customized cupcakes for weddings and birthdays. The growth will also be found in businesses and city departments that engage staff members in retreats or one-day seminars. The smaller size of cupcakes and the individual portion size appeals to all consumers.
Costs will likely be reduced as technology, especially software, will reduce the time spent by bakery staff in performing mundane tasks that can be done by digital or technology-related means. Recipes, special processes and other elements of baking can also be measured or weighed easily with software that will reduce time and energy levels of staff members. This will help lower costs in the industry sector over all. Costs will also be reduced as kitchen appliances, both large and small, will become robotic, again reducing the time spent by staff in food preparation.
Download the Cupcake Bakery business plan template (including a customizable financial model) to your computer here <–
Customer Analysis
Demographic Profile of Target Market
Cutie’s Cupcakes will target those individuals in Anchorage who enjoy fresh desserts, baked daily and custom-made. Individuals who are planning special events such as weddings, birthdays, and other gatherings. Businesses who use bakery goods as fun incentives or for corporate settings, such as daylong conferences. City departments who order bakery goods for meetings and conferences within Anchorage. Individuals who are housebound or choose to use delivery services for cupcakes.
The precise demographics for Cutie’s Cupcakes are:
| Total | Percent | |
|---|---|---|
| Total population | 1,680,988 | 100% |
| Male | 838,675 | 49.9% |
| Female | 842,313 | 50.1% |
| 20 to 24 years | 114,872 | 6.8% |
| 25 to 34 years | 273,588 | 16.3% |
| 35 to 44 years | 235,946 | 14.0% |
| 45 to 54 years | 210,256 | 12.5% |
| 55 to 59 years | 105,057 | 6.2% |
| 60 to 64 years | 87,484 | 5.2% |
| 65 to 74 years | 116,878 | 7.0% |
| 75 to 84 years | 52,524 | 3.1% |
Customer Segmentation
Cutie’s Cupcakes will primarily target the following customer profiles:
- Residents in Anchorage who enjoy fresh-bakery cupcakes and specialties
- Family members seeking cupcakes for wedding, birthday and other occasions
- Businesses seeking high-quantity orders for one-day seminars or team-building
- City departments who want weekly bakery orders of customized cupcakes
Competitive Analysis
Direct and Indirect Competitors
Cutie’s Cupcakes will face competition from other companies with similar business profiles. A description of each competitor company is below.
Le Sweet Patisserie
Le Sweet Pâtisserie is a French-inspired bakery that specializes in creating decadent eclairs and a wide variety of buttery French pastries. The owner, Francois LeNoir, was raised in France, where he studied French patisserie baking during his years in university. He immigrated to the U.S. in 1997 and opened Le Sweet Patisserie in 2005 in Anchorage, Alaska, after noting that there was no other pastry shop in the entire region. Housed in a large retail building, Le Sweet Patisserie has seating for fifty customers and specializes in parties on the premises. The signature hot chocolate is made with Belgian dark chocolate. Customers frequently spend afternoons or evenings, gathered together in the warm environment of Le Sweet Patisserie.
Johnson’s Grocery Store
Marvin and Christi Johnson own and operate Johnson’s Grocery Store and have been the staple grocery store chain in Anchorage for over thirty years. Johnson’s Grocery Store holds a wide variety of grocery items, outdoor items, recreational tools and specialty-weather clothing. There is a large bakery in Johnson’s Grocery Store that offers freshly-made breads, rolls, cakes, pies and pastry desserts. Included in the menu of items are cupcakes, either purchased singly or in quantities of 12 or 24 per box. The flavors of cupcakes are limited to vanilla or chocolate, as are the icings; however, residents appreciate the low cost of the cupcakes and order them for children’s birthday parties. Marvin and Christi Johnson are retiring soon and turning the business over to their son, Gary, who plans multiple changes to conform the store to current trends and fashions.
Brickyard Pastries, LLC
Brickyard Pastries was started as a limited liability company in 2001 by two cousins, Joe and Terry Mankin. Each previously worked at a commercial bakery in both the baking process and in large-volume sales. The major customer focus of Brickyard Pastries, LLC is large-volume customers, including city and state government offices, major corporations and trade show convention groups. The cupcakes and donuts offered by Brickyard Pastries, LLC are limited in flavor choices and are sold at discount prices when compared to competitors. Donuts are baked twice weekly and held in refrigeration until delivered.
Download the Cupcake Bakery business plan template (including a customizable financial model) to your computer here <–
Competitive Advantage
Cutie’s Cupcakes will be able to offer the following advantages over their competition:
- Friendly, knowledgeable, and highly-qualified team of Cutie’s Cupcakes
- Comprehensive menu of bakery cupcakes and other baked specialties
- Custom-baked and designed cupcakes for special occasions
- Door-to-door cupcake delivery (free for elderly or housebound customers)
- Cutie’s Cupcakes offers the best pricing in town. Their pricing structure is the most cost effective compared to the competition.
Marketing Plan
Brand & Value Proposition
Cutie’s Cupcakes will offer the unique value proposition to its clientele:
- Highly-qualified team of skilled employees who are able to provide delicious, freshly-baked cupcakes for all customers in Anchorage
- Discounts and incentives for large-volume clients
- Special delivery treatment for elderly and infirm customers
- Weekly specials that are “family friendly”
- Unbeatable pricing to its clients; they will offer the lowest pricing in the city.
Promotions Strategy
The promotions strategy for Cutie’s Cupcakes is as follows:
Word of Mouth/Referrals
Cutie’s Cupcakes has built up an extensive list of contacts over the years by providing exceptional service and expertise to former clients and business associates. The contacts and clients will follow her to her new company and help spread the word of Cutie’s Cupcakes.
Professional Associations and Networking
Cutie’s Cupcakes staff will join city and statewide associations that allow networking to build and grow business. They will also join trade associations for the bakery industry and other organizations that help them excel in their field and learn from networking opportunities.
Print Advertising
Prior to the launch date, all households within Anchorage will receive a “buy one, get one free” cupcake offer for the first 30 days of Cutie’s Cupcakes in business. Ads will also be placed in the citywide newspaper and in flyers to be distributed throughout the midtown and downtown areas.
Website/SEO Marketing
Cutie’s Cupcakes will fully utilize their website. The website will be well organized, informative, and list all the products and services that Cutie’s Cupcakes provides. The website will also list their contact information and list their available cupcakes for same-day purchase and delivery. The website will engage in SEO marketing tactics so that anytime someone types in the Google or Bing search engine “bakery” or “cupcakes near me,” Cutie’s Cupcakes will be listed at the top of the search results.
Pricing
The pricing of Cutie’s Cupcakes will be moderate and on par with competitors so customers feel they receive excellent value when purchasing their services.
Operations Plan
The following will be the operations plan for Cutie’s Cupcakes.
Operation Functions:
- Shannon Driver will be the owner and President of the company. She will oversee all staff and manage client relations. She has spent the past year recruiting the following staff:
- Shaylene Thomas will be the Retail Bakery Manager who will manage the bakery, oversee customer service, and refresh cupcake inventory as needed.
- Dylan Driver, Shannon’s brother, will be the accountant. He will provide all accounting, tax payments, and monthly financial reporting.
- Susan Cooper will be the part-time Marketing Manager who will provide all social media marketing for Cutie’s Cupcakes.
Download the Cupcake Bakery business plan template (including a customizable financial model) to your computer here <–
Milestones:
Cutie’s Cupcakes will have the following milestones completed in the next six months.
- 5/1/202X – Finalize contract to lease bakery space
- 5/15/202X – Finalize personnel and staff employment contracts for the Cutie’s Cupcakes
- 6/1/202X – Finalize contracts for Cutie’s Cupcakes vendors
- 6/15/202X – Begin networking at industry events
- 6/22/202X – Begin moving into Cutie’s Cupcakes bakery
- 7/1/202X – Cutie’s Cupcakes opens its doors for business
Management Team
Cutie’s Cupcakes will be owned and operated by Shannon Driver. She has recruited her former bakery assistant, Shaylene Thomas, to be her Retail Bakery Manager, overseeing customers and store operations. Shannon has also recruited her brother, Dylan Driver, to be the Accountant for Cutie’s Cupcakes.
Shannon Driver is a veteran of the retail bakery industry, having worked over twenty years for a large retail bakery, and serving in every position including Director of Bakery Services. Her personal expertise is creating custom cupcakes and she is well-known by her former customers as a solidly-dependable and highly-gifted cupcake baker. She is also well-known in Anchorage for her superb catering of bakery goods for citywide functions.
Dylan Driver, Shannon’s brother, will be the accountant. He will provide all accounting, tax payments, and monthly financial reporting.
Shaylene Thomas is a former baker assistant who worked with Shannon Driver and has over five years of experience in her role. She will be the Retail Bakery Manager, responsible for all customer service and the daily cupcake inventory levels. She will also oversee the janitorial staff and bookkeeping duties.
Financial Plan
Key Revenue & Costs
The revenue drivers for Cutie’s Cupcakes are the fees they will charge to customers for their products and services.
The cost drivers will be the overhead costs required in order to staff Cutie’s Cupcakes. The expenses will be the payroll cost, rent, utilities, office supplies, and marketing materials.
Funding Requirements and Use of Funds
Cutie’s Cupcakes is seeking $200,000 in debt financing to launch its cupcake bakery. The funding will be dedicated toward securing the bakery space and purchasing office equipment and supplies. Funding will also be dedicated toward three months of overhead costs to include payroll of the staff, rent, and marketing costs for the print ads and association memberships. The breakout of the funding is below:
- Bakery space build-out: $20,000
- Office equipment, supplies, and materials: $10,000
- Three months of overhead expenses (payroll, rent, utilities): $150,000
- Marketing costs: $10,000
- Working capital: $10,000
Download the Cupcake Bakery business plan template (including a customizable financial model) to your computer here <–
Key Assumptions
The following outlines the key assumptions required in order to achieve the revenue and cost numbers in the financials and in order to pay off the startup business loan.
- Number of Customers Per Month: 900
- Average Revenue per Month: $47,500
- Office Lease per Year: $100,000
Financial Projections
Income Statement
| FY 1 | FY 2 | FY 3 | FY 4 | FY 5 | ||
|---|---|---|---|---|---|---|
| Revenues | ||||||
| Total Revenues | $360,000 | $793,728 | $875,006 | $964,606 | $1,063,382 | |
| Expenses & Costs | ||||||
| Cost of goods sold | $64,800 | $142,871 | $157,501 | $173,629 | $191,409 | |
| Lease | $50,000 | $51,250 | $52,531 | $53,845 | $55,191 | |
| Marketing | $10,000 | $8,000 | $8,000 | $8,000 | $8,000 | |
| Salaries | $157,015 | $214,030 | $235,968 | $247,766 | $260,155 | |
| Initial expenditure | $10,000 | $0 | $0 | $0 | $0 | |
| Total Expenses & Costs | $291,815 | $416,151 | $454,000 | $483,240 | $514,754 | |
| EBITDA | $68,185 | $377,577 | $421,005 | $481,366 | $548,628 | |
| Depreciation | $27,160 | $27,160 | $27,160 | $27,160 | $27,160 | |
| EBIT | $41,025 | $350,417 | $393,845 | $454,206 | $521,468 | |
| Interest | $23,462 | $20,529 | $17,596 | $14,664 | $11,731 | |
| PRETAX INCOME | $17,563 | $329,888 | $376,249 | $439,543 | $509,737 | |
| Net Operating Loss | $0 | $0 | $0 | $0 | $0 | |
| Use of Net Operating Loss | $0 | $0 | $0 | $0 | $0 | |
| Taxable Income | $17,563 | $329,888 | $376,249 | $439,543 | $509,737 | |
| Income Tax Expense | $6,147 | $115,461 | $131,687 | $153,840 | $178,408 | |
| NET INCOME | $11,416 | $214,427 | $244,562 | $285,703 | $331,329 |
Balance Sheet
| FY 1 | FY 2 | FY 3 | FY 4 | FY 5 | ||
|---|---|---|---|---|---|---|
| ASSETS | ||||||
| Cash | $154,257 | $348,760 | $573,195 | $838,550 | $1,149,286 | |
| Accounts receivable | $0 | $0 | $0 | $0 | $0 | |
| Inventory | $30,000 | $33,072 | $36,459 | $40,192 | $44,308 | |
| Total Current Assets | $184,257 | $381,832 | $609,654 | $878,742 | $1,193,594 | |
| Fixed assets | $180,950 | $180,950 | $180,950 | $180,950 | $180,950 | |
| Depreciation | $27,160 | $54,320 | $81,480 | $108,640 | $135,800 | |
| Net fixed assets | $153,790 | $126,630 | $99,470 | $72,310 | $45,150 | |
| TOTAL ASSETS | $338,047 | $508,462 | $709,124 | $951,052 | $1,238,744 | |
| LIABILITIES & EQUITY | ||||||
| Debt | $315,831 | $270,713 | $225,594 | $180,475 | $135,356 | |
| Accounts payable | $10,800 | $11,906 | $13,125 | $14,469 | $15,951 | |
| Total Liability | $326,631 | $282,618 | $238,719 | $194,944 | $151,307 | |
| Share Capital | $0 | $0 | $0 | $0 | $0 | |
| Retained earnings | $11,416 | $225,843 | $470,405 | $756,108 | $1,087,437 | |
| Total Equity | $11,416 | $225,843 | $470,405 | $756,108 | $1,087,437 | |
| TOTAL LIABILITIES & EQUITY | $338,047 | $508,462 | $709,124 | $951,052 | $1,238,744 |
Cash Flow Statement
| FY 1 | FY 2 | FY 3 | FY 4 | FY 5 | ||
|---|---|---|---|---|---|---|
| CASH FLOW FROM OPERATIONS | ||||||
| Net Income (Loss) | $11,416 | $214,427 | $244,562 | $285,703 | $331,329 | |
| Change in working capital | ($19,200) | ($1,966) | ($2,167) | ($2,389) | ($2,634) | |
| Depreciation | $27,160 | $27,160 | $27,160 | $27,160 | $27,160 | |
| Net Cash Flow from Operations | $19,376 | $239,621 | $269,554 | $310,473 | $355,855 | |
| CASH FLOW FROM INVESTMENTS | ||||||
| Investment | ($180,950) | $0 | $0 | $0 | $0 | |
| Net Cash Flow from Investments | ($180,950) | $0 | $0 | $0 | $0 | |
| CASH FLOW FROM FINANCING | ||||||
| Cash from equity | $0 | $0 | $0 | $0 | $0 | |
| Cash from debt | $315,831 | ($45,119) | ($45,119) | ($45,119) | ($45,119) | |
| Net Cash Flow from Financing | $315,831 | ($45,119) | ($45,119) | ($45,119) | ($45,119) | |
| Net Cash Flow | $154,257 | $194,502 | $224,436 | $265,355 | $310,736 | |
| Cash at Beginning of Period | $0 | $154,257 | $348,760 | $573,195 | $838,550 | |
| Cash at End of Period | $154,257 | $348,760 | $573,195 | $838,550 | $1,149,286 |
Cupcake Bakery Business Plan FAQs
What Is a Cupcake Bakery Business Plan?
A cupcake bakery business plan is a plan to start and/or grow your cupcake bakery business. Among other things, it outlines your business concept, identifies your target customers, presents your marketing plan and details your financial projections.
You can easily complete your Cupcake Bakery business plan using our Cupcake Bakery Business Plan Template here.
What are the Main Types of Cupcake Bakery Businesses?
There are a number of different kinds of cupcake bakery businesses, some examples include: Home bakery, Food Truck, Counter Bakery, and Cafe.
How Do You Get Funding for Your Cupcake Bakery Business Plan?
Cupcake Bakery businesses are often funded through small business loans. Personal savings, credit card financing and angel investors are also popular forms of funding.
What are the Steps To Start a Cupcake Bakery Business?
Starting a cupcake bakery business can be an exciting endeavor. Having a clear roadmap of the steps to start a business will help you stay focused on your goals and get started faster.
1. Develop A Cupcake Bakery Business Plan - The first step in starting a business is to create a detailed cupcake bakery business plan that outlines all aspects of the venture. This should include potential market size and target customers, the services or products you will offer, pricing strategies and a detailed financial forecast.
2. Choose Your Legal Structure - It's important to select an appropriate legal entity for your cupcake bakery business. This could be a limited liability company (LLC), corporation, partnership, or sole proprietorship. Each type has its own benefits and drawbacks so it’s important to do research and choose wisely so that your cupcake bakery business is in compliance with local laws.
3. Register Your Cupcake Bakery Business - Once you have chosen a legal structure, the next step is to register your cupcake bakery business with the government or state where you’re operating from. This includes obtaining licenses and permits as required by federal, state, and local laws.
4. Identify Financing Options - It’s likely that you’ll need some capital to start your cupcake bakery business, so take some time to identify what financing options are available such as bank loans, investor funding, grants, or crowdfunding platforms.
5. Choose a Location - Whether you plan on operating out of a physical location or not, you should always have an idea of where you’ll be based should it become necessary in the future as well as what kind of space would be suitable for your operations.
6. Hire Employees - There are several ways to find qualified employees including job boards like LinkedIn or Indeed as well as hiring agencies if needed – depending on what type of employees you need it might also be more effective to reach out directly through networking events.
7. Acquire Necessary Cupcake Bakery Equipment & Supplies - In order to start your cupcake bakery business, you'll need to purchase all of the necessary equipment and supplies to run a successful operation.
8. Market & Promote Your Business - Once you have all the necessary pieces in place, it’s time to start promoting and marketing your cupcake bakery business. This includes creating a website, utilizing social media platforms like Facebook or Twitter, and having an effective Search Engine Optimization (SEO) strategy. You should also consider traditional marketing techniques such as radio or print advertising.
Learn more about how to start a successful cupcake bakery business: