Coffee Shop Operations Plan
The operations plan for Java Bros is relatively simple as its overhead and cost is small.
The functional roles for its employees are as follows:
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Operation Functions:
- 2 – 3 baristas per shift 7 days a week
- Of the baristas on shift, 1 employee will be designated as manager. This person will handle customer and employee issues, manage scheduling and assist with ordering and inventory.
- Joey and Max Smith will be operations managers and will likely split their time between the 1 location and 2 upcoming locations. They will manage ordering, business partnerships, oversee sales and marketing, development of daily specials and events, and future growth.
- Joey and Max will also hire a social media manager to ensure that their posts on Facebook, Instagram, Twitter, and TikTok are professionally made and are in line with their company branding and image.
Milestones:
Java Bros aims to have two established locations in the next 12 months. The following are the milestones needed in order to obtain this goal.
1/1/202X Â Â Finalize Lease Agreement for Location #2
2/1/202X Â Â Design and Build Out Underway for Location #2
5/1/202X Â Â Hire and Train Staff for Location #2
6/1/202X Â Â Grand Opening of Location #2
7/1/202X Â Â Finalize Lease Agreement for Location #3
8/1/202X Â Â Design and Build Out Underway for Location #3
11/1/202X Â Hire and Train Staff for Location #3
12/1/202X Â Grand Opening of Location #3