Cleaning Executive Summary

Business Overview

QP Cleaning Services is a professional cleaning company in Phoenix, Arizona that will service small commercial businesses and residences. Aside from basic janitorial services, QP will offer specialty cleaning services such as window cleaning, floor cleaning, upholstery cleaning, and carpet shampooing. We are committed to only providing friendly and quality service at affordable prices. All employees will undergo and complete a training program where they will learn and master the highest cleaning standards for every situation.

Founded by Luis Mendez, a property management professional for over 20 years, Luis has had to work with his fair share of cleaning companies. Not being satisfied with any of them, Luis knew there was a need for a reliable company who can perform exceptional cleaning services at a reasonable cost. Luis is also a proponent of getting acquainted with each and every client to ensure an open line of communication for all feedback and questions. Luis is committed to providing a cleaning service company for the area residents and commercial businesses of the greater Phoenix metroplex and surrounding suburbs.

 

Product Offering

The following are the list of services that QP Cleaning Services will offer:

• Daily and weekly janitorial services to include dusting, mopping, vacuuming, and restroom cleaning
• Upholstery cleaning
• Window cleaning
• Professional floor care
• Commercial pressure washing
• In-depth carpet shampooing

 

Customer Focus

QP Cleaning Services will focus on the residents of Phoenix and the surrounding suburbs. We will also focus on commercial business such as office parks, industrial warehouses, small locally-owned retail shops, and locally-owned restaurants.

 

Management Team

Luis Mendez will be the owner and operator of QP Cleaning Services. He will employ a skilled management staff to include an Accounting manager to oversee all client billing and payables, Human Resources Manager to oversee all hiring and onboarding as well as payroll and an employee benefits program, and a Training Manager to develop and implement a cleaning standards and protocol program to ensure all cleaning professionals are fully qualified and prepared to deliver quality cleaning standards.

 

Success Factors

QP Cleaning Services is primed for success by offering the following competitive advantages:

• Professional and friendly service at affordable prices.
• Owner who will interact with each client on a weekly or monthly basis to ensure they are completely satisfied with their cleaning service. Owner will ask for any constructive criticism in order to implement strategies beneficial to client retention and referrals.
• A referral program where clients can earn a free cleaning for every business and/or household they recruit.
• A training program for each employee to ensure they are fully qualified to perform the highest cleaning standards for any business or household.

 

Financial Highlights

QP Cleaning Services is seeking $115,000 in debt financing to open its headquarters in Phoenix, Arizona. The funding will be dedicated for leasehold improvements, professional insurance for bonding, working capital, marketing costs, and startup overhead expenses. The breakout of the funding is below:

• Office location design/build: $25,000
• Bonding Insurance: $25,000
• Working capital: $10,000
• Marketing: $25,000
• 3-months worth of salaries and wages: $30,000

The following graph below outlines the pro forma financial projections for QP Cleaning Services.